Privacy Policy

At Toobaa Shop, an initiative of Toobaa Foundation, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We collect information to provide a better shopping experience and fulfill your orders efficiently:

• Personal Identification Information: Name, email address, phone number, shipping address, and billing address provided when creating an account or placing an order.
• Transaction & Payment Data: Order details and payment preferences. (Note: Secure payment processing details, such as credit card numbers or banking info, are processed through encrypted payment gateways and are not stored directly on our servers).
• Technical & Usage Data: IP address, browser type, device details, operating system, and pages viewed on our website to help us improve performance and site security.

2. How We Use Your Information

We use the collected information for the following purposes:

• Order Processing & Delivery: To process orders, manage payments, ship products, and update you on order status.
• Customer Support: To assist you with inquiries, returns, or technical issues.
• Service Improvement: To analyze website usage, optimize user navigation, and expand product categories.
• Marketing Communications: To send promotional offers, newsletters, and updates (only if you have opted in). You may opt out at any time.

3. Information Sharing and Disclosure

We respect your personal data and do not sell, trade, or rent your personal information to third parties. We may share necessary information with trusted third parties strictly for operational purposes:

• Logistics & Delivery Partners: To deliver your packages accurately and on time.
• Payment Processors: To process secure online payments.
• Legal Requirements: If required by law, court order, or governmental authority to protect rights, property, or safety.

4. Data Security

We implement appropriate technical, administrative, and physical security measures to safeguard your personal information against unauthorized access, loss, alteration, or disclosure. However, no internet transmission or electronic storage method is 100% secure, and we continuously strive to update our security standards.

5. Cookies and Tracking Technologies

Toobaa Shop uses cookies and similar technologies to enhance your browsing experience, remember your cart items, and collect statistical data. You can choose to disable cookies through your browser settings, though some features of the website may not function properly.

6. Your Rights

Depending on applicable laws, you have the right to:

• Access, update, or correct your personal information.
• Request the deletion of your account and personal data.
• Opt out of receiving marketing emails or promotional SMS at any time.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page with an updated “Effective Date.”